Passwords for the LPC Analysis Cluster Account at Fermilab

Password Obtain

• New passwords:
  1. New Kerberos and Services Password: Follow the instructions in your email you got referencing your account creation from your RITM (Informal Invitation). Do note that you will have to speak to the Fermilab Service Desk during FNAL business hours using one of these three methods:
     1. On Zoom (you will be providing your ID) - arrange by email or telephone:
        • Email a request for a Zoom meeting with the Service Desk about your password: email servicedesk at fnal.gov (replace the at with @) and inform them you need a Zoom meeting to get your first password. Ensure to include what times you are available, keeping in mind FNAL business hours: 8am-5pm Central time (not including US holidays). They should get back to you in 8 hours (1 business day) and are only available during FNAL business hours.
        • Telephone - the Service Desk will only call back US numbers, not international, use the email method above for international messages. In either case a Zoom meeting to validate credentials will need to be coordinated.
     2. In person (WH GW), you will need to show your Fermilab badge which you must wear shown on site
     Note: You may need Services password for training, and Kerberos password (different!) to login to the cmslpc machines.
     
     
  2. New Windows Password: This is not as frequently needed for most CMS LPC at Fermilab Users, although might be useful for some hardware work or testbeam (check with your local contacts). This is for logging into Fermilab owned machines running the Windows OS. You will get the password the same method as the Kerberos and Services passwords above, and note this is a third different password.

Password Reset or Change

• Your best reference for all: Fermilab Passwords KnowledgeBase
• Note that the passwords below are all different (Services and Kerberos passwords are different; the majority of CMS Fermilab users do not need a Windows password)
1. Kerberos Password change: If your Fermilab credentials and computer security training are up to date and you need to reset your Kerberos password follow the guide: Kerberos password change instructions. Kerberos password changes can be done on cmslpc machines. It may take up to 20 minutes for the system to synchronize a changed password.
• Note: other Kerberos connection troubleshooting information can be found here
• Password expiration error AFTER reset:
  • If you have successfully changed your Kerberos password, that is, gotten the message Kerberos password changed., and you see a message of this type after doing your kinit, then that may mean your Fermilab accounts need to be renewed:
    • Warning: Your password will expire in 5 days on Sat Dec 1 06:59:59 2018
  • Follow instructions here for remote account access renewal. You may also wish to take note of the Fermilab Badge access information, while you fill out your Renewal form
2. Services or Windows Password change or reset: If your Fermilab credentials are up to date and you need to change your Services or Windows password follow: the Fermilab password change instructions
• Services or Windows Password reset: There is also an online password reset tool
• If you have trouble with the above that isn't resolved by the Fermilab KnowledgeBase instructions, you can contact the Fermilab Service Desk
3. FermiWorks/Workday Password: Follow instructions on that page or contact the Fermilab Service Desk